Our Cookie Usage
What are cookies?
Cookies are tiny files that we put on your computer, tablet or mobile phone and read out when you use our websites or apps. Cookies allow us to analyse your online behaviour on our websites and in our apps. These analyses help us continually improve our websites and apps. There are other cookies that simply make the website more personal, so that you can use Google Maps to find a branch, for instance.
Emails from us also leave behind a small file that sends information when you open the email, which also tells us whether you open it on your computer, your tablet or your mobile phone.
What types of cookies do we use?
Ensure that our websites and apps are working properly
Analysis cookies (anonymous)
To measure the use of our websites and apps and quickly solve problems
Analysis cookies (customer-specific)
To measure your use of our websites and apps
To save your preferences and user name, for instance
Marketing cookies and similar identifiers
Based on your online behaviour, we can show you messages tailored to you, like special offers, for example
Social media cookies
To share the content of our websites and apps via social media
How can I control or delete cookies?
Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings.
If you use different devices to view and access our website (e.g. your computer, smartphone, tablet etc) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
If you disable the cookies that we use, this may impact your experience while on our website,